What you will do
- Lead and execute Atlassian migrations (Server to Cloud, Cloud to Cloud);
- Configure Jira projects, workflows, permissions, security schemes, and custom fields;
- Provide ongoing administration and support for Jira, Confluence, and related Atlassian products;
- Manage user access, roles, and integrations across systems;
- Monitor and maintain on prem and cloud-based IT infrastructure and tools;
- Provide remote IT helpdesk support and systems troubleshooting for distributed teams;
- Implement and enforce security best practices and IT policies;
- Document processes and maintain system configuration records.
Must haves
- 4+ years of proven experience with Atlassian product suite, especially Jira and Confluence administration;
- Hands-on experience with Atlassian cloud migrations;
- Strong understanding of Jira configuration, project setup, permission schemes, and automation;
- General IT administration skills including cloud systems (e.g., AWS, Azure, Google Workspace, Okta/SSO, Zendesk, VPNs, AV, etc.);
- Experience supporting remote teams and managing remote systems;
- Excellent problem-solving and communication skills;
- Ability to work independently in a fully remote environment;
- Upper-Intermediate English level.
Nice to haves
- Professional certifications related to Atlassian administration;
- Certifications in cloud platforms (e.g., AWS, Azure, Google Cloud);
- IT service management certifications (e.g., ITIL Foundation);
- Security-related certifications (e.g., Security+, CISSP);
- Experience working within compliance frameworks (e.g., SOC 2, ISO 27001).
AgileEngine is one of the Inc. 5000 fastest-growing companies in the US and a top-3 ranked dev shop according to Clutch. We create award-winning custom software solutions that help companies across 15+ industries change the lives of millions.
If you like a challenging environment where you’re working with the best and are encouraged to learn and experiment every day, there’s no better place — guaranteed! 🙂
About the project
The benefits of joining us
Professional growth
Accelerate your professional journey with mentorship, TechTalks, and personalized growth roadmaps
Competitive compensation
We match your ever-growing skills, talent, and contributions with competitive USD-based compensation and budgets for education, fitness, and team activities
A selection of exciting projects
Join projects with modern solutions development and top-tier clients that include Fortune 500 enterprises and leading product brands
Flextime
Tailor your schedule for an optimal work-life balance, by having the options of working from home and going to the office – whatever makes you the happiest and most productive.
Your AgileEngine journey starts here
Test task
We will review your CV and send you a test task via email
Intro Call
Our recruitment team will reach you to discuss available opportunities
WFH or a comfy office? Why not both?
International Projects
Technical Interview
You will have an interview with your future team lead
