Infrastructure & Networking Engineer (Middle) ID35138

• What you will do

• Assist with the setup and troubleshooting of VPN tunnels, SFTP endpoints, and basic AWS networking components;
• Support EHR customer integrations, including connectivity setup, tunnel monitoring, and basic documentation;
• Monitor and respond to incidents, participating in scheduled on-call rotations;
• Support infrastructure operations in AWS using Terraform, GitLab, and Docker/Kubernetes;
• Assist in CI/CD pipeline execution and infrastructure deployments;
• Collaborate with global team members and follow documented operational procedures;
• Adhere to HIPAA, GDPR, and internal security compliance standards.

• Must haves

• 2–4 years of experience in DevOps, SRE, IT infrastructure, or system administration roles;
• Working knowledge of AWS networking, VPNs (IPsec), VPCs, routing, and security groups;
• Basic experience with SFTP configuration and troubleshooting connectivity issues;
• Ability to follow structured procedures and respond effectively to alerts and incidents;
• Familiarity with Terraform, GitLab, Docker, and/or Kubernetes;
• Comfortable working in a distributed team and communicating technical issues clearly;
• Awareness of security and compliance standards (HIPAA, GDPR preferred);
• Upper-Intermediate English level.

• Nice to haves

• Exposure to EHR systems like Mirth or IRIS;
• Experience supporting external enterprise clients or customer IT teams;
• Background in healthcare or other regulated environments;
• Basic scripting for automation and troubleshooting (e.g., Bash, Python).

AgileEngine is one of the Inc. 5000 fastest-growing companies in the US and a top-3 ranked dev shop according to Clutch. We create award-winning custom software solutions that help companies across 15+ industries change the lives of millions.

If you like a challenging environment where you’re working with the best and are encouraged to learn and experiment every day, there’s no better place — guaranteed! 🙂