eCommerce Merchandiser (Middle/Senior) ID39349

• What you will do

• Content Management: Manage and curate product listings, imagery, descriptions, and other content on the ecommerce site using both Salesforce Commerce Cloud (SFCC) and Shopify. Ensure accurate and up-to-date information is displayed to customers.
• Catalog Management: Oversee the product catalog, including categorization, attributes, and filters, to create a user-friendly and easily navigable shopping experience.
• Promotions and Campaigns: Collaborate with marketing teams to execute online promotions, discounts, and campaigns on the ecommerce site. Monitor and analyze the effectiveness of these activities to optimize future campaigns.
• Personalization: Utilize Salesforce Commerce Cloud and Shopify functionalities to implement personalized shopping experiences based on customer behavior and preferences.
• Search Optimization: Optimize site search functionality and manage search keywords to improve search results and enhance customer satisfaction.
• Inventory Management: Work closely with inventory and fulfillment teams to ensure accurate stock levels, backorders, and inventory visibility on the ecommerce platform.
• In-Platform A/B Testing: Plan and conduct A/B tests on the ecommerce site to measure the impact of different merchandising strategies and continuously improve performance.
• Analytics and Reporting: Utilize data and analytics from Salesforce Commerce Cloud and Shopify to analyze site performance, user behavior, and sales trends. Present findings and recommendations to relevant stakeholders.
• SEO Optimization: Implement SEO best practices to enhance the ecommerce site’s visibility and ranking on search engines.

• Must haves

• Experience with Salesforce Commerce Cloud (SFCC) Business Manager or Shopify;
• 2 to 5+ years of merchandising experience in an e-commerce organization;
• Bachelor’s Degree in Merchandising, Digital Marketing, eCommerce or equivalent practical experience preferred;
• Communicates with tact and diplomacy (written communication is clear, concise, and understandable);
• Accurately defines problems and uses facts to come to a reasonable solution;
• Actively takes initiative (takes action beyond what is necessarily called for);
• Organizes work and initiates action to achieve optimal results (meets established schedules and plans);
• Strong analytical skills with the ability to interpret data and derive actionable insights;
• Familiarity with site merchandising best practices and onsite search optimization;
• Excellent organizational skills and attention to detail to manage multiple tasks and projects simultaneously;
• Demonstrates ability to work collaboratively with cross-functional teams, including marketing, CRO, design, and development;
• Understanding of eCommerce trends and industry best practices;
• Strong communication and presentation skills to articulate ideas and results to stakeholders;
• Proactive, self-motivated, and able to thrive in a fast-paced, dynamic environment;
• You are generally an awesome human that values kindness, curiosity and intelligence;
• Upper-Intermediate English level.

• Nice to haves

• Experience working in an agency environment is a plus.

AgileEngine is an Inc. 5000 company that creates award-winning software for Fortune 500 brands and trailblazing startups across 17+ industries. We rank among the leaders in areas like application development and AI/ML, and our people-first culture has earned us multiple Best Place to Work awards.

If you’re looking for a place to grow, make an impact, and work with people who care, we’d love to meet you! 🙂