What you will do
- Architect and implement a scalable, governed CMDB aligned with CSDM best practices;
- Lead the configuration of Discovery, Service Mapping, and ITOM Visibility tools;
- Integrate monitoring platforms such as SCCM, Dynatrace, and SolarWinds into the ServiceNow ecosystem;
- Define data modeling, CI class structure, reconciliation rules, and data health reporting;
- Collaborate with cross-functional teams to ensure platform performance, compliance, and operational readiness;
- Provide architectural documentation, mentor junior developers, and participate in technical reviews;
- Support long-term CMDB governance, process alignment, and digital transformation initiatives.
Must haves
- 6+ years of ServiceNow experience with a focus on ITOM, Discovery, and CMDB architecture;
- Deep knowledge of CSDM, CI data modeling, and multi-environment discovery strategies;
- Strong background integrating infrastructure monitoring tools (e.g., SCCM, Dynatrace, SolarWinds);
- Expert-level scripting skills in Glide, JavaScript, and REST APIs;
- Demonstrated ability to own architecture conversations, lead delivery, and guide stakeholder alignment;
- Excellent communication, documentation, and remote collaboration skills;
- Upper-Intermediate English level.
Nice to haves
- Prior experience in highly regulated industries like insurance, healthcare, or banking is a strong plus.
AgileEngine is an Inc. 5000 company that creates award-winning software for Fortune 500 brands and trailblazing startups across 17+ industries. We rank among the leaders in areas like application development and AI/ML, and our people-first culture has earned us multiple Best Place to Work awards.
If you’re looking for a place to grow, make an impact, and work with people who care, we’d love to meet you! 🙂
About the project
The benefits of joining us
Professional growth
Accelerate your professional journey with mentorship, TechTalks, and personalized growth roadmaps
Competitive compensation
We match your ever-growing skills, talent, and contributions with competitive USD-based compensation and budgets for education, fitness, and team activities
A selection of exciting projects
Join projects with modern solutions development and top-tier clients that include Fortune 500 enterprises and leading product brands
Flextime
Tailor your schedule for an optimal work-life balance, by having the options of working from home and going to the office – whatever makes you the happiest and most productive.
Your AgileEngine journey starts here
Test task
We will review your CV and send you a test task via email
Intro Call
Our recruitment team will reach you to discuss available opportunities
WFH or a comfy office? Why not both?
International Projects
Technical Interview
You will have an interview with your future team lead