What you will do
- Operate and support cloud infrastructure hosted on AWS (EC2, S3, networking, security);
- Support deployments across staging and production environments;
- Maintain and improve CI/CD pipelines using GitLab;
- Manage infrastructure as code using Terraform;
- Configure and manage containerized workloads with Docker and Kubernetes;
- Support customer-facing EHR integrations, including: VPN tunnel setup and troubleshooting, SFTP configuration (AWS Transfer Family), assistance in Mirth-to-IRIS migrations (training will be provided);
- Participate in incident detection, diagnosis, resolution, and post-mortem processes;
- Monitor systems and respond to alerts using observability tools (e.g., New Relic, Wavefront);
- Collaborate closely with software engineering, QA, and DevOps teams;
- Participate in on-call rotation with a global team;
- Ensure all infrastructure activities comply with HIPAA and GDPR regulations.
Must haves
- 5+ years of experience in SRE, DevOps, or infrastructure roles;
- Experience working with AWS-based infrastructure and related services;
- Strong understanding of VPN tunneling, SFTP configuration, and basic networking;
- Hands-on experience with Terraform, GitLab pipelines, Docker, and Kubernetes;
- Familiarity with scripting languages (e.g., Shell/Bash);
- Excellent communication and collaboration skills within distributed teams;
- Proactive mindset with a sense of ownership and accountability;
- Comfortable participating in incident response and alerting systems;
- Willingness to collaborate with customer IT contacts for EHR integration tasks;
- Proven ability to operate autonomously and mentor others;
- This position requires working a Panama schedule with 8-hour shifts daily. On-call duties are expected 2-3 days per week, which includes being on call every other weekend;
- Upper-Intermediate English level.
Nice to haves
- Familiarity with Mirth and IRIS (standard EHR platforms);
- Experience with tools like Bitbucket, Codefresh, or Ansible;
- Familiarity with Python for scripting;
- Background in healthcare, life sciences, or other regulated industries;
- Exposure to infrastructure security best practices.
About the project
The benefits of joining us
Professional growth
Accelerate your professional journey with mentorship, TechTalks, and personalized growth roadmaps
Competitive compensation
We match your ever-growing skills, talent, and contributions with competitive USD-based compensation and budgets for education, fitness, and team activities
A selection of exciting projects
Join projects with modern solutions development and top-tier clients that include Fortune 500 enterprises and leading product brands
Flextime
Tailor your schedule for an optimal work-life balance, by having the options of working from home and going to the office – whatever makes you the happiest and most productive.
Your AgileEngine journey starts here
Test task
We will review your CV and send you a test task via email
Intro Call
Our recruitment team will reach you to discuss available opportunities
WFH or a comfy office? Why not both?
International Projects
Technical Interview
You will have an interview with your future team lead
